Specialist Complex Care and Nursing Services
Domiciliary Care Experts is a CQC registered company. DCE Complex Care is a branch of Domiciliary Care Experts and we specialise in complex care and nursing services. We deliver care and support to clients who have complex care needs. We are able to support clients who live in Kent, Surrey, Sussex, Essex and London with trained health care and support workers. We can also provide live-in care to clients with complex care needs.
We work in partnership with CCG’s, Case Management Companies, Solicitors, Local Authorities and Private Individuals to support clients in their own home and to keep them out of hospital. We are able to support both adults and children in their own home and we provide person-centred, flexible homecare. We have Registered Nurses and Healthcare Support Workers who we train and manage to
meet the specific needs of each client.
We Provide the Following Care:
Acquired and Traumatic Brain Injuries
Palliative and End of Life Care
Spinal Cord Injuries
Long Term Conditions – MND, MS, Parkinson’s Disease
Autism and Challenging Behaviours
A Bit More Information
All of our Nurses and Support Workers are trained to the highest standard and will have client specific competencies signed off by a Registered Nurse. This ensures that each client has person-centred care that is tailored to their specific needs with support workers who are competent.
We follow stringent guidelines to ensure that all quality assurance processes are followed in line with CQC standards. Our support workers are all vetted, interviewed, references are sought, DBS checks are carried out and training is completed before they begin work. Once the support worker is working, we carry out 3 monthly supervisions, 6 monthly spot checks, yearly appraisals and yearly training updates to ensure that the support workers are monitored and supported throughout. Our clients all have 3 monthly reviews to ensure that they are happy with our service. We complete quality assurance checks with specific questions that ensures they are happy with their care. The care plans can be updated sooner if their care needs change.
What To Do Next
If you would like DCE Complex Care to assist you with a package of care or if you require any further information then please contact Natalie Ray Regional Manager.
Tel: 01634 581133